Capario

Connectivity. Solutions. Insight.

On-going Services

Once they're up and processing on their own, Capario customers realize the benefit of receiving continued service from the same dedicated team of customer support people who helped them successfully come on board. This team of professionals has learned about your business processing and knows how you like to work. Capario assigns team members with skill-sets based on your unique needs and the on-going support requirements of your type of organization.

Call on our customer support, and you’ll get the enthusiastic, timely response you expect from an organization with a service reputation and customer charter to uphold. Support is available anywhere in the country: from 8 a.m. to 8 p.m. ET, Monday through Friday.

On-going Communications

You can choose to communicate with your Capario team in any combination of these methods:

  • Call the toll-free direct phone number of your assigned team
  • E-mail your support questions directly to your EDI team
  • Submit support issues through your Capario online portal
  • Review the friendly online help available through your portal

Help is always close by and our team always strives to give you an answer to your question or a resolution to your issue.

On-going Education

Over time, customers' processing needs and staff personnel can change. You may no longer be getting the most benefit from the way you originally implemented our solution. Maybe you have new staff. Perhaps we’ve added new tools and upgraded our functionality. Whether new-staff training or a refresher course for current staff, our on-going training Webinars will show you how to further streamline your processing and improve productivity.

Capario training Webinars ensure you take full advantage of all our online tools conveniently. No travel is necessary; a simple, short session at your computer will update you on the latest revenue cycle management trends and help you optimize your use of Capario solutions.

Call on Capario's customer support, and you'll get the enthusiastic, timely response you expect from an organization with a service reputation and customer charter to uphold.