Capario

Connectivity. Solutions. Insight.

Implementation, Training and Enrollment

The experience and skills of the Capario customer support team dedicated to your organization will guide you through set-up and implementation steps to quickly optimize your revenue management processes. Whether you’re a provider, payer or partner organization, our cross-functional team of support, enrollment and implementation specialists are trained to service your type of business. You can count on our professionals to understand your unique needs and offer assistance that ensures you benefit from our revenue cycle management solutions.

Welcome to the Capario Experience

Clear Communications. Our service relationship with you begins with a kick-off meeting between you and your Capario team electronic data interchange (EDI) analyst. During this discussion we go over preliminaries and set clear expectations.

  • Review contracted services to ensure all services you need are identified
  • Clarify your connectivity options
  • Help you set up your user ID login

Valuable Training. During implementation, we deliver the training you need to get started smoothly.

  • Explain the payer enrollment process
  • Demonstrate use of our online enrollment tool that simplifies your completion of forms by auto-populating information and providing detailed submission instructions
  • Provide documentation and discuss the different types of EDI reports you'll receive
  • Help individuals on your staff quickly learn to navigate Capario's portal solution

Helpful Testing. We introduce you to our process for auto-testing claim file submission, if applicable.

  • Test your claims processing as much as you wish 24/7, and get your test results within 30 minutes
  • Review your test results with our analyst and receive guidance on how to improve your acceptance rate, continuing testing until you achieve a 95 percent acceptance rate
  • Monitor your live processing results closely for at least 30 days after you move into production

The team who helped you get securely on board will help you keep your revenue cycle management operations moving smoothly for years to come.

Whether you are a provider, payer or partner organization, our cross-functional team of support, enrollment and implementation specialists are trained to service your type of business.